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Services
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To ensure that you have the best possible shopping experience at the Empire Shopping Gallery, we have prepared facilities and services where you can:
Enjoy a warm welcome even on a rainy day as our guards keep the rain off you while they help you out of your car. There will even be plastic umbrella covers ready for your wet umbrellas.
 
Feel free to leave your bulky baby strollers behind as baby strollers are available at the mall.
 
Bring along your aged friends or relatives as Elderly Services like wheel chair rentals are available to ensure our respected senior citizens don't miss out on the fun.
 
ATM services are now available.
 
Public phones are now available.
 
Car Jockey is now available.
   
   
Nurture and care for your little ones in our comfortable and well-appointed must-visit Baby Rooms.
 
Put your mind at ease as you are in a safe haven where CCTV surveillance cameras ensure your security.
 
Receive emergency assistance & other customer services should any feel under the weather.
 
Move around easily, even for customers who require wheelchair access or other mobility challenges.
Customer Services is located on the Ground Floor between Coach and Crabtree & Evelyn.

Customer Services is open during mall hours: 10:00 a.m. to 10:00 p.m Monday through Sunday, and Public Holiday.